Process

Margery is committed to practicing and modeling the principles of servant leadership and her approach is founded on this fundamental philosophy. She helps individuals and businesses move through the process of reaching their highest possible potential and guides clients to:

• Recognize the benefits and drawbacks of all problems and successes in daily operations
• Balance perceptions and move progressively toward a higher order of business
• Maximize potential by taking advantage of every opportunity to grow and enrich their organizations
• Build businesses that serve a higher purpose in the global market
• Gain greater certainty of their contribution to the global economy
• Continue to expand in knowledge, resources and wisdom to produce higher quality products and services, improve their bottom line and maximize profitability

Margery's transformation process for businesses and organizations:

Define the vision:

Clarify the purpose and objectives

Refine the vision:

Enhance the vision with input from the internal team, which engenders buy-in (team members become stakeholders in the success of the organization)

Develop a plan:

Outline concrete action steps and create a system for continuous growth

Nurture the plan:

Foster action through team-building; goals and strategies are developed by the group with built-in accountabilities

Revisit the vision:

Ensure the vision and supporting actions still serve the organization; adjust as necessary

Margery first works one-on-one with the head of an organization-by helping the leader to clarify his or her vision-and then ensuring that it is understandable by others. She then profiles individual team members, identifying their working styles and inherent personality traits. The profiles serve to uncover and illuminate individuals' talents, and in turn capitalize on a company's diversity.

Armed with a clear picture of both the leader's vision and the people in place to enact it, Margery helps the leader bring the vision to the entire organization. At this point, the vision is often enhanced and augmented by the group - a key stage in the process - because it gives all employees a stake in the plan. The next step involves a collaborative effort by all team members to identify what is working, what is not working, and most importantly, to develop solutions for problems and responsibility for tasks.

Throughout the process, Margery leads periodic check - in sessions that help to hold individuals accountable for their assignments, adjust any solutions that aren't working, and remind team members of the value they bring to the organization. These progress updates encourage cooperation among team members and keep the organization moving forward.

The PeopleBiz approach creates a system to ensure that continuous improvement can be sustained. Much like Margery built her own profitable, virtually self-sustaining business, she helps organizations create an environment built on a carefully crafted system in which individuals can work together seamlessly. Designed to maximize strengths and manage weaknesses, the system empowers employees to achieve long term excellence without micromanagement.